Shipping policy

💡 Shipping Destinations & Rates
We are proud to serve customers exclusively within the United States.
  • Standard Tracked Shipping: We offer Free Standard Shipping on all US orders.
  • P.O. Boxes & Military Bases: Please note that because we use expedited private shipping networks, we cannot deliver to P.O. Boxes, APO, FPO, or DPO addresses at this time. Please provide a physical street address at checkout.


🗓️ Fulfillment & Delivery Timelines
To offer a highly curated selection of products at competitive prices, our inventory is fulfilled directly from our global manufacturing partners overseas. Your order is split into two distinct phases:
  1. Processing Time (1–4 business days): Once your order is placed, it undergoes quality inspection, packaging, and sorting at our fulfillment facility. You will receive your tracking number as soon as this phase is complete.
  2. Shipping Time (7–15 business days): This is the time it takes for your package to travel from our international fulfillment hub to your doorstep in the United States.
  • Total Estimated Delivery: Most customers receive their orders within 8 to 19 business days from the date of purchase. Please note that business days do not include weekends or federal holidays.


📦 Multiple Package Shipments
Because we source our products from specialized manufacturing facilities, items ordered together may occasionally be shipped in separate packages. If your order arrives incomplete, do not worry—the remaining items are already in transit. You will receive a unique tracking number for each package in your order.


🔎 Real-Time Order Tracking
Every order includes 100% trackable shipping. Once your item is handed off to our carrier, an automated email containing your tracking link will be sent to you.
  • Tracking updates typically take 24 to 48 hours to activate on the carrier network.
  • You can track your package 24/7 directly on our website using our dedicated tracking portal.


⚠️ Lost, Stolen, or Delayed Packages
  • Delays: While we do everything we can to ensure on-time delivery, unexpected customs inspections or severe weather can occasionally cause minor delays. If your package hasn't arrived within 25 business days, please reach out to us at hello@highfortitudehomegoods.com .
  • Stolen/Missing Packages: High Fortitude Home Goods is not responsible for packages that are lost or stolen after they have been officially marked as "Delivered" by the shipping carrier. If your tracking states delivery but you cannot find it, please contact the carrier directly or check with neighbors.